Terms of service
Effective Date: October 6, 2026
OVERVIEW
Welcome to Jonnadee.
These Terms of Service (“Terms”) apply to your use of the Jonnadee website and online store and to purchases made through our store.
The terms “Jonnadee”, “we”, “us” and “our” refer to Jonnadee Sweden AB, the company operating this website and store.
Our online store is powered by Shopify.
By using our website or placing an order, you agree to these Terms and to the policies referred to below. If you do not agree with these Terms, please do not use our Services.
These Terms apply together with our:
Nothing in these Terms limits any mandatory consumer rights that apply to you under applicable law.
USING OUR WEBSITE
You may use our website and Services for lawful purposes only.
You must not use the website in a way that could damage, disable, overburden or interfere with the website, its systems or another person's use of the Services.
If you create an account, you are responsible for keeping your account information accurate and taking reasonable steps to protect your login details.
You may not transfer or sell your account to another person.
OUR PRODUCTS
We make reasonable efforts to present our products, artwork, colours, dimensions and descriptions accurately.
The appearance of colours may vary depending on your screen, device settings, lighting and other technical factors.
Product availability, descriptions and prices may change from time to time.
We may discontinue products or make reasonable changes to products where necessary. Such changes will not affect an order that has already been accepted unless required by law.
Where a product is personalised or made according to your specifications, any applicable statutory exception to the right of withdrawal will be communicated before you complete your purchase.
ORDERS
When you place an order through our store, you are submitting an offer to purchase the selected products.
After placing an order, you will receive an email confirming that we have received your order.
An order may be refused or cancelled where there is a legitimate reason, including:
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an obvious pricing or product error;
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payment problems;
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suspected fraudulent activity;
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technical errors;
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unavailable products; or
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circumstances outside our reasonable control.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.
Please check your order details carefully before completing your purchase.
Your purchase is also subject to our Returns & Withdrawal, Legal Guarantee and Shipping Policy.
PRICES AND PAYMENT
Prices are displayed in the applicable currency and include VAT where required by law.
Any applicable delivery charges will be shown before you complete your purchase.
Prices may change from time to time. A price change will not affect an order that has already been accepted.
If an obvious pricing error occurs, we may correct the error and, where permitted by law, cancel the affected order. If payment has already been made, the amount paid will be refunded.
You are responsible for providing accurate billing and payment information.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
SHIPPING AND DELIVERY
Available delivery methods, estimated delivery times and delivery costs are communicated during the purchasing process and/or in our Shipping Policy.
Delivery times are estimates unless a specific delivery date or period has been expressly agreed.
If delivery is delayed, your statutory consumer rights remain unaffected.
Where Jonnadee arranges delivery, responsibility for loss or damage during transport remains with Jonnadee until the product is physically received by you or by a third party designated by you, subject to applicable law.
For further information, please see our Shipping Policy.
RIGHT OF WITHDRAWAL AND RETURNS
For eligible consumer purchases made online, you generally have a statutory right to withdraw from the contract within 14 days without giving a reason.
The applicable withdrawal period, return procedure and any statutory exceptions are explained in our Returns & Withdrawal policy.
Nothing in these Terms removes or limits your statutory right of withdrawal.
DEFECTIVE OR INCORRECT PRODUCTS
If your product arrives damaged, defective or different from what you ordered, please contact us at:
We will handle the matter in accordance with applicable consumer law.
Your statutory consumer rights and legal guarantees remain unaffected.
More information is available in our Legal Guarantee.
INTELLECTUAL PROPERTY
The Jonnadee website and its content, including artwork, images, photographs, designs, text, graphics, logos, trademarks and other materials, are owned by or licensed to Jonnadee Sweden AB unless otherwise stated.
You may access and use our content for personal, non-commercial purposes.
You may not reproduce, distribute, modify, publicly display, sell, license or commercially exploit Jonnadee content without our prior written permission, except where permitted by law.
Purchasing a product does not transfer ownership of the intellectual property contained in the artwork or design.
THIRD-PARTY SERVICES
Our Services may use third-party services, applications, payment providers, technology providers and other tools.
Third-party services may be subject to their own terms and privacy policies.
We may introduce new features or services from time to time. Such features will be subject to these Terms where applicable.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
These links are provided for convenience.
Jonnadee is not responsible for the content, availability or policies of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
SHOPIFY
Our online store is powered by Shopify.
Shopify provides the e-commerce platform that allows us to offer our products and Services.
Your purchase contract is with Jonnadee Sweden AB.
Shopify is not the seller of Jonnadee products and is not responsible for the products, fulfilment or customer service provided by Jonnadee.
PRIVACY
Personal information is handled in accordance with our Privacy Policy.
Shopify and other service providers may process information as necessary to provide the Services and process your order, subject to applicable privacy laws and their respective policies.
CUSTOMER FEEDBACK
If you voluntarily submit a review, comment, photograph, testimonial or other feedback to Jonnadee, you confirm that you have the right to provide that material.
You give Jonnadee permission to use such feedback for legitimate business purposes, including displaying customer reviews and improving our products and Services, subject to applicable law.
We will not knowingly use customer feedback in a way that falsely suggests an experience or endorsement that did not occur.
ERRORS AND CHANGES
We make reasonable efforts to keep information on our website accurate and current.
However, occasional errors, inaccuracies or omissions may occur, including in relation to product descriptions, prices, availability or other information.
We may correct such errors and update information when necessary.
Where an error materially affects an order, we will contact you and handle the situation in accordance with applicable law.
PROHIBITED USE
You may not use our website or Services:
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for unlawful purposes;
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to commit or facilitate fraud;
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to infringe intellectual property rights;
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to distribute malware or harmful material;
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to gain unauthorised access to systems or data;
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to collect personal information without permission;
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to send spam or other abusive communications;
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to impersonate another person or business; or
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in any manner that violates applicable law.
We may restrict or suspend access where reasonably necessary to protect our website, customers, business or third parties, subject to applicable law.
SUSPENSION OR TERMINATION
We may restrict or terminate access to our Services where reasonably necessary because of misuse, unlawful activity, security concerns or other legitimate reasons.
Termination of access does not affect rights or obligations that arose before termination.
Nothing in this section affects mandatory consumer rights.
STATUTORY CONSUMER RIGHTS
Nothing in these Terms excludes, restricts or replaces any statutory consumer rights or legal guarantees that apply to your purchase.
Where applicable, such rights include rights relating to:
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withdrawal from an online purchase;
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defective or non-conforming products;
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incorrect or damaged deliveries; and
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remedies available under applicable consumer law.
If a provision of these Terms conflicts with a mandatory consumer protection rule, the mandatory rule will apply.
LIABILITY
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Subject to applicable law, Jonnadee is not responsible for losses that are not reasonably foreseeable or that arise solely from circumstances outside our reasonable control.
This section does not affect your mandatory consumer rights.
EVENTS OUTSIDE OUR REASONABLE CONTROL
Jonnadee will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including major disruptions to transport networks, natural disasters, serious technical failures, governmental restrictions or other events that could not reasonably have been prevented.
This does not affect any mandatory rights you may have under applicable law.
SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
NO WAIVER
If we do not immediately enforce a right under these Terms, this does not mean that we waive that right.
CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices or applicable legal requirements.
The version applicable to your purchase is the version in force when your contract with us is concluded, unless a later change is required by law or otherwise agreed with you.
The latest version will always be available on this website.
GOVERNING LAW
These Terms are governed by Swedish law, subject to any mandatory consumer protection provisions that apply to you under the laws of your country of habitual residence.
Nothing in these Terms deprives you of mandatory rights or protections available under applicable law.
Where a dispute cannot be resolved directly with Jonnadee, you retain any rights to use courts or recognised dispute-resolution mechanisms available to you under applicable law.
CONTACT INFORMATION
If you have questions about these Terms, your order or our Services, please contact us:
Jonnadee Sweden AB
Bondevägen 3
684 32 Munkfors
Sweden
Email: support@jonnadee.com
Phone: +46 (0)76 811 59 88
Trading name: Jonnadee
Business registration number: 559358-5184
VAT number: SE559358518401